Wipro Work From Home Job 2023
Wipro Work From Home Job 2023:-Wipro is conducting an off campus recruitment drive. Freshers are eligible to apply for the job application. Below are the Wipro Job description, Eligibility, and details.
Wipro Careers for freshers
Company Name: Wipro
Job Role: Test Engineer
Education: Any Graduate
Wipro Careers 2023
Wipro Jobs Description
- Provide first class, multi site support for all end user incidents and service requests relating to the business and IT environment, maintaining high levels of ownership throughout the incident lifecycle.
- Undertake prioritization, analysis, diagnosis, resolution or reassignment of a wide range of incidents using the Knowledge Base, including computer and point of sale hardware, operating systems, applications and networks
- Ensure effective management of issues raised through calls, emails, self service and face to face and handle the resulting incidents or Service Requests, using agreed incident management and request fulfilment processes.
- Understand and proactively operate the escalations procedures
- Ensure effective management of incidents or service requests, using agreed incident management and request fulfilment processes and consistently meeting agreed SLA targets
- Maintain clear, accurate and timely information for every incident or service request to provide relevant data to the end user, other IT personnel or 3rd Parties and to enable effective triaging or request fulfilment
- Responsible for supporting investigation and diagnosis of assigned problems for workarounds and/or root causes. Proposes solutions to problems and implements solutions if Change Management is not required
- Own customer service on a call by call basis, taking end to end responsibility for all service requests
- Freshers and experienced both can apply.
- Work Location: Mumbai, Hyderabad
- Qualification: Any technical background graduation.
- Technical Skills: OS(Windows/MAC), MS Applications(O365), Servers, VPN, Active Directory, Networking, Etc.
- Candidate should have basic good knowledge of computer like VPN, troubleshooting, configuration, ticketing, installation, IP address, etc.
Apply for Wipro Work From Home Job 2023
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying.
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Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro from July 2020. Wikipedia
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