NTT DATA Off Campus Drive 2023 for Helpdesk Associate

NTT DATA Off Campus Drive

NTT Data is inviting freshers for job application in  Bangalore location. Candidates with Any Graduation degree are eligible to apply for the job role. Below are the NTT Data Job description, Eligibility, and details.

NTT DATA jobs for freshers:-Detail

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Job RoleHelpdesk Associate
Job TypeFull Time
ExperienceFreshers
QualificationsBE/BTech
Year of Passing2021/2022
Expected Salary₹3,00,000 -₹4,50,000/- per annum
Job LocationBangalore, Karnataka, India

About Company:

ntt-data

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

Job Description

  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications.
  • Helpdesk Associate at Grade-4 position in Service Desk.

Qualifications required for NTT DATA 

Degree

  • BE
  • BTech
  • MCA

Selection Process for NTT DATA 

  • Round 1: Online Assessment
  • Round 2: Technical Interview
  • Round 3: Management Interview

Skills required:

  • Good communication skills with 1 year of international calling experience.
  • Good comprehension & writing skills.
  • Must possess excellent customer handling skills.
  • Should be comfortable to work in rotational shift with 24×7 support window.

new9 Apply for NTT DATA Off Campus Drive 2023 for Helpdesk Associate

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