Wipro Off Campus Drive 2023 Non Voice | Hiring Freshers | Any Graduates

Wipro Off Campus Drive 2023 Non Voice

Wipro Off Campus Drive 2023 Non Voice:- Wipro is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Following are the eligibility criteria and the test pattern for Wipro Registration are mentioned below.

Wipro Off Campus Drive 2023:-Details

Company Name:Wipro
Job Role:Non Voice
Location: Chennai
Experience:  0-1 Years (Entry Level)
Education:BE/B.Tech/M.Tech

Wipro Off Campus Drive Eligibility Criteria :

Job Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.

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Qualification

  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Read Also:HCL Off Campus Drive 2023 Data Analyst | Hiring Freshers | Any Graduates

new9How To Apply for Wipro Off Campus Drive 2023 ?

Note:-Please read the job instructions and requirements carefully before applying.

Apply Link: Click Here

About Company :

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Wipro is an Indian Multinational Corporation company. The company mainly provides a process for information technology, business outsourcing, and consulting. Currently, it has a total workforce of over 171,425 employees around the globe. Comes under top Indian IT companies that are headquartered in Bangalore.

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