Genpact Off Campus Drive Management Trainee
Genpact Off Campus Drive Management Trainee:-Genpact is organizing Off Campus Drive for candidates in Any batch. In order, candidates should have degree in Any Graduate Degree. If you are interested, apply as soon as possible.
Genpact Off Campus Drive 2023:-Details
|Job Role:||Management Trainee IT|
|Experience:||0-1 Years (Entry Level)|
Genpact Off Campus Drive Eligibility Criteria :
- Responsible for driving conference bridge(s)/chat and Managing communication for high priority incidents and any service disruption in infrastructure (P1/P2/P3) in 24*7 environment.
- End to end ownership of major incidents with potential or actual business, financial, regulatory, or reputational impact.
- Drives restoration of impacted service while meeting the required service levels.
- Check Service Now que regularly and take care of tickets assigned to team.
- Publish notifications as well as regular updates for Senior leadership consumption
- Driving the efficiency and effectiveness of the incident management process.
- Ensuring that all IT teams follow the incident management process for every incident.
- Acts as overall in charge during a shift managing both application and infrastructure operational teams. Makes decisions on behalf of the group to mitigate risks and ensure business continuity.
- Monitoring the effectiveness of incident management and making recommendations for improvement.
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- Relevant years of experience as a Major/Critical Incident Manager.
- Should have advance knowledge of Network/Servers/Telephony/Cloud. Technical certification like MCP/CCNA/Advance diploma etc. is must.
- ITIL Trained, Tested and Certified. (ITIL Foundation Certified)
- Working Experience of Service Now (Ticketing tool)
- Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.
- Excellent knowledge, experience, and excellence within the specific area of Major Incident Management
Read Also:-Cognizant Off Campus Drive 2023 Technology Analyst | Hiring Freshers
How To Apply for Genpact Off Campus Drive 2023 ?
Note:-Please read the job instructions and requirements carefully before applying.
Apply Link: Click Here
About Company :
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are ambitious enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey